|
HOW THEY RANKED
Rankings used in determining highest
quality vehicle
Every year, a
variety of industry and consumer sources rank the quality and
owner satisfaction of cars and trucks. The staff at AMI Auto
World Magazine has compiled a list of winners from all the major
sources. Pick up the November 2002 issue of AMI Auto World
Magazine to get the complete story about which cars and trucks
we recommend based on overall quality and owner satisfaction.
J. D. POWER 2002 INITIAL QUALITY
STUDY
Owner satisfaction after 90 days of ownership
|
|
COMPACT CAR |
Best: Toyota Corolla, Toyota Prius
Also ran: Chevrolet Prizm |
| ENTRY
MIDSIZE CAR |
Best: Chevrolet Malibu
Also ran: Oldsmobile Alero, Pontiac Grand Am |
|
PREMIUM MIDSIZE CAR |
Best: Buick Century
Also ran: Chevrolet Monte Carlo,Honda Accord |
|
FULL-SIZE CAR |
Best: Buick LeSabre
Also ran: Ford Crown Victoria, Mercury Grand Marquis,
Pontiac Bonneville |
| ENTRY
LUXURY CAR |
Ford Thunderbird
Also ran: Acura TL, Lexus ES300 (tie) |
| MID
LUXURY CAR |
Best: Lexus GS300/GS350
Also ran: Volvo S80, Lincoln Town Car |
| SPORTY
CAR |
Best: Mazda Miata
Also ran: Toyota MR2 Spyder, Toyota Celica |
|
PREMIUM SPORTS CAR |
Best: Chevrolet Corvette
Also ran: Porsche 911, Honda S2000 |
|
COMPACT PICKUP |
Best: Toyota Tacoma
Also ran: Chevrolet S-10, Ford Ranger (tie) |
|
FULL-SIZE PICKUP |
Best: Toyota Tundra
Also ran: Chevrolet Silverado, Ford F-Series |
| ENTRY
SUV |
Best: Toyota RAV4
Also ran: Honda CR-V, Hyundai Santa Fe, Subaru Forester
(tie) |
|
MIDSIZE SUV |
Best: Toyota Highlander
Also ran: Nissan Pathfinder, Toyota 4Runner |
|
FULL-SIZE SUV |
Best: Ford Expedition
Also ran: Chevrolet Tahoe, Toyota Sequoia |
| LUXURY
SUV |
Best: Lexus LS 470
Also ran: Lexus RX 300, Infiniti QX4 |
|
COMPACT VAN |
Best: Toyota Sienna
Also ran: Dodge Caravan/Grand Caravan, Mercury Villager
(tie) |
J. D. POWER 2001 APPEAL
Gauges features and attributes that stand out to owners
after 90 days of ownership. |
|
COMPACT CAR |
Best: Volkswagen Beetle
Also ran: Volkswagen Golf, Chrysler PT Cruiser |
| ENTRY
MIDSIZE CAR |
Best: Volkswagen Jetta
Also ran: Pontiac Grand Am, Hyundai Sonata |
|
PREMIUM MIDSIZE CAR |
Best: Toyota Avalon
Also ran: Hyundai XG 300, Volkswagen Passat, Volvo V40 |
|
FULL-SIZE CAR |
Best: Ford Crown Victoria
Also ran: Buick LeSabre, Chrysler Concorde |
| ENTRY
LUXURY CAR |
Best: Lexus ES 300
Also ran: Lexus IS 300, BMW 3 Series |
|
MID-LUXURY CAR |
Best: Lexus GS sedans
Also ran: Cadillac DeVille, Jaguar S-Type |
|
PREMIUM LUXURY CAR |
Best: Lexus LS 350
Also ran: Mercedes-Benz S-Class, Lexus SC 350 |
| SPORTY
CAR |
Best: Volkswagen GTI
Also ran: Dodge Stratus Coupe, Pontiac Firebird |
|
PREMIUM SPORTS CAR |
Best: Audi TT/Chevrolet Corvette (tie)
Also ran: Porsche Boxster |
|
COMPACT PICKUP |
Best: Ford Explorer Sport Trac/Toyota Tacoma
(tie)
Also ran: Dodge Dakota |
|
FULL-SIZE PICKUP |
Best: Toyota Tundra
Also ran: GMC Sierra HD, Chevrolet Silverado HD |
| ENTRY
SUV |
Best: Pontiac Aztek
Also ran: Hyundai Santa Fe, Toyota RAV4 |
|
MIDSIZE SUV |
Best: Chevrolet TrailBlazer
Also ran: GMC Envoy, Toyota Highlander |
|
FULL-SIZE SUV |
Best: Toyota Sequoia
Also ran: Ford Excursion, Chevrolet Tahoe |
| LUXURY
SUV |
Best: Cadillac Escalade
Also ran: BMW X5, Lexus LX 350 |
|
COMPACT VAN |
Best: Chrysler Town & Country
Also ran: Honda Odyssey, Toyota Sienna |
|
J. D. POWER 2001 MOST DEPENDABLE
MAKES
Dependability after five years of ownership.
Above average
brands listed.
- Lexus
- Infiniti
- Jaguar
- Lincoln
- Acura
- Honda
- Toyota
- Cadillac
- Porsche
- Mercedes-Benz
- Buick
- Mercury
- BMW
- Audi
- Subaru
- Oldsmobile
- Saturn
- Ford
- Saab
-
Nissan
|
|
J. D. POWER 2002 SALES SATISFACTION
STUDY
Owner satisfaction with the dealership experience.
Above average
brands listed.
-
Saturn
- Cadillac
- Lincoln
- Lexus
- Jaguar
- Mercedes-Benz
- Volvo
- Porsche
- Mercury
- Buick
- Infiniti
- Oldsmobile
- Saab
- BMW
- GMC
- Land Rover
- Ford
- Chevrolet
- Chrysler
- Audi
- Acura
-
Pontiac
|
AUTOPACIFIC’S 2002 VEHICLE SALES
SATISFACTION SCORE
Calculates the relative satisfaction of owners with their
total vehicle experience |
|
COMPACT CAR |
VW Beetle |
|
MIDSIZE CAR |
Hyundai Sonata |
|
PREMIUM MIDSIZE CAR |
Nissan Altima |
|
CONTEMPORARY LUXURY |
Lexus ES 300 |
| LARGE
LUXURY |
Cadillac DeVille (repeat)
Toyota Avalon (repeat) |
|
PREMIUM LUXURY |
Lexus LS 350 |
| SPORTY
CAR |
Mercury Cougar |
| SPORTS
CAR |
Lexus SC 350 |
| AWD
SPORT WAGON |
Volvo V70XC |
| GREEN
CAR |
Toyota Prius |
|
MINIVAN |
Kia Sedona |
|
COMPACT SUV |
Honda CR-V |
|
MIDSIZE SUV |
Toyota Highlander
Hyundai Santa Fe (repeat) |
| LARGE
SUV |
Ford Excursion - repeat |
| LUXURY
SUV |
Cadillac Escalade |
|
COMPACT PICKUP |
Toyota Tacoma |
| FULL
SIZE PICKUP |
Chevrolet Silverado HD |
| FOUR
DOOR PICKUP |
Dodge Dakota |
STRATEGIC VISION’S 2002 TOTAL QUALITY AWARDS
Index measures the complete ownership experience, including
emotions generated, within the first 90 days of ownership
|
| SMALL CAR
|
Volkswagen Golf |
| COMPACT CAR
|
Chrysler PT Cruiser |
| MIDSIZE CAR
|
Nissan Maxima/Volkswagen Passat |
| LARGER CAR
|
Oldsmobile Aurora |
| SMALL SPECIALTY
COUPES |
Volkswagen New Beetle |
| MEDIUM SPECIALTY
|
Honda Accord Coupe |
CONSUMER REPORTS RECOMMENDED LIST
Vehicles listed have average or above average reliability
ratings |
| SMALL
CARS |
Toyota Echo
Chrysler PT Cruiser
Mazda Protégé
Toyota Prius
Saturn S-Series
Nissan Sentra |
| FAMILY
CARS |
Infiniti G20
Honda Accord
Nissan Maxima
Mazda 626
Subaru Legacy
Buick Century
Volkswagen Passat 4cyl
Chevrolet Impala
Pontiac Grand Prix
Buick Regal
Chrysler Sebring V6
Dodge Stratus V6
VW Passat V6 |
|
UPSCALE CARS |
Infiniti I35
Acura 3.2TL
Mazda Millenia
Saab 9-3
Saab 9-5
Lexus IS300
BMW 3-Series
Chrysler 300M |
| LUXURY
CARS |
Lexus GS300/GS350
Lexus LS350
Acura 3.5RL
Lincoln Town Car
BMW 50Series
Mercedes-Benz E-Class
Lincoln Continental |
| LARGE
CARS |
Toyota Avalon |
| COUPES
|
Acura CL
Toyota Camry Solara
Chevrolet Monte Carlo |
| SPORTY
CARS |
Toyota Celica |
| SPORTS
CARS |
Honda S2000
Mazda MX-5 Miata
BMW Z3
Mercedes-Benz SLK |
|
MINIVANS |
Toyota Sienna
Mazda MPV
Honda Odyssey |
| SMALL
PICKUPS |
Toyota Tacoma
Nissan Frontier |
| LARGE
PICKUPS |
Toyota Tundra
Ford F-150 |
| SMALL
SUVS |
Subaru Forester
Nissan Xterra
Toyota RAV4 |
|
MIDSUVS |
Infiniti QX4
Toyota 4Runner
Lexus RX300
Nissan Pathfinder
Mitsubishi Montero Sport
Toyota Highlander
Isuzu Trooper
Acura MDX |
| LARGE
SUVS |
Toyota Land Cruiser
Toyota Sequoia |
AUTOMOTIVE LEASE GUIDE RESIDUAL VALUE AWARD WINNERS
Vehicles that retain the highest percentage of their
original price (resale or residual value) after three years
Industry Brand Residual Value Award - Volkswagen
Luxury Brand
Residual Value Award - Mercedes-Benz |
| SEGMENT WINNERS |
VEHICLES |
ASKING PRICE |
RESIDUAL VALUE AFTER 3 YEARS |
| Compact car |
Mini Cooper |
$19,800 |
$12,078 |
| Midsize car |
Volkswagen Passat |
$28,872 |
$15,013 |
| Sports car |
Porsche 911 |
$87,500 |
$48,125 |
| Near-luxury car |
BMW 3 Series |
$39,257 |
$20,806 |
| Luxury car |
Mercedes CLK |
$51,275 |
$30,765 |
| Minivan |
Honda Odyssey |
$26,876 |
$15,051 |
| Small SUV |
Honda CR-V |
$20,540 |
$10,681 |
| Compact SUV |
Acura MDX |
$37,500 |
$21,375 |
| Full-size SUV |
Toyota Sequoia |
$37,842 |
$18,921 |
| Compact truck |
Toyota Tacoma |
$21,200 |
$10,812 |
| Full-size truck |
Toyota Tundra |
$25,653 |
$13,083 |
| Source: Automotive Lease Guide |
R.
L. Polk 2001 Loyalty Award Winners
Gauges repeat customers and loyalty to a brand |
| OVERALL MANUFACTURER |
General Motors |
| OVERALL MAKE |
Ford |
| SMALL CAR |
Ford Focus |
| MIDSIZE CAR |
Subaru Legacy |
| LARGE CAR |
Buick LeSabre |
| LUXURY CAR |
Cadillac DeVille |
| PRESTIGE LUXURY CAR |
Lexus LS 350 |
| SPORTS CAR |
Porsche 911 |
| MINIVAN |
Chrysler Town & Country |
| FULL-SIZE PICKUP TRUCK |
Ford F-Series |
| COMPACT PICKUP TRUCK |
Ford Ranger |
| FULL SIZE SUV |
Chevrolet |
© 2002 American Media, Inc. All Rights
Reserved
|
